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Help Category: Technical Support Queries
 
I'm clicking on a tattoo design thumbnail but I can't see the full size design.

Having problems viewing the tattoo flash preview? Can't save or print the flash from the gallery? Here are some suggestions on certain software conflicts that you may be experiencing on your personal computer.

First of all, please remember to always log in to your account before trying to view the tattoo flash images. You'll need a paid account to access this feature so if you only have a free trial account, you'll need to upgrade to a paid account before you have access to the tattoo designs.

Clicking on a thumbnail in our Gallery will display a preview of the image in a 200 X 200 display pane at the top of the gallery. If the display image does not load and if you can't click on the 'print' or 'save' options from the preview area, most likely you have firewall or pop up blocker software or ad-busting software that is preventing you from viewing the image.

Make sure that your web browser is up to date to it's latest version. Tattoodles.com is designed to be viewed on all major browsers but you may experience problems if your web browser is not up to date. Consult your Help tutorial on your web browser for information on how to update your browser.

Locate your firewall application and turn it off entirely. Turn off all web browsers and start a new browser session and log back into your Tattoodles account.

*and/or*

Locate your pop up blocker application to see if it's blocking access to images from our web site. Most pop up blockers will alert you in the tool bar of your browser that it's preventing an image from loading from our web site. Most pop up blockers will give you the option to always accept images or pop ups from Tattoodles and if you're given this option, then choose to accept. Although our preview image does not appear in a pop up, it is a dynamic image that some pop up blocker applications might deem suspicious.

*and/or*

Locate any ad-busting software you may have installed and allow it to accept banners from our web site or simply turn it off. Some Internet security applications (e.g.; Norton Symantec, McAfee), have protocols that disable banner advertisements from being displayed on your browser. Because our flash preview area is a dynamic image, your ad-busting software might be confusing it for a banner advertisement and refusing to display the image. Check your browser's tool bar to see if you're offered the option to display banner advertisements from Tattoodles.com. If so, accept the offer. If not, locate your Internet security application and turn off the ad-busting feature.

Tattoodles Online does not offer technical advice on how to user your computer or web browser. Any adjustments you make to your computer are strictly done so at your own risk.


Tattoodles.com is designed to run flawlessly while being viewed with most major web browsers set at their default, factory settings. We also cannot anticipate any 3rd part peripheral applications that you may have installed on your personal computer that may interfere with your ability to browse our web site. If you're experiencing a problem with navigating our web site, I'd suggest that you're experiencing technical issues related to your computer and not our web site. We highly suggest consulting with the appropriate support representative or network administrator in regards to proper performance of your hardware or operating system.

  • Last updated: October 17, 2008
  • Created: February 22, 2005